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Coronavirus (COVID-19)

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Get the latest NHS information and advice about coronavirus (COVID-19).

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Symptoms

Find out about the main symptoms of coronavirus and what to do if you or your child has them.

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Get a test to check if you have coronavirus, understand your test result and find out what to do if you're contacted by NHS Test and Trace.

Self-isolation and treating symptoms

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.

Vaccination

Book your coronavirus vaccination, read about the vaccine and understand what will happen on the day of your appointment.

People at high risk

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.

Long-term effects (long COVID)

Find out about the long-term effects coronavirus can sometimes have and what help is available.

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36 High Street
Battle
East Sussex, TN33 0EA
Tel: 01424 772060

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Noticeboard

Vaccination Programme:

We are pleased to confirm the arrangements for our patients to receive the COVID-19 vaccination. Please see below.

see latest and read FAQ from Sussex Care and Health Partnership

COVID 19 Vaccination programme - LATEST NEWS

Martins Oak is part of a wider network of Rother GP practices teamed up with the Sussex Community Foundation Trust (SCFT) to administer the COVID 19 vaccinations locally. The Trust are coordinating the complex logistical arrangements and staffing for the vaccination centre. Patients will be invited as per the government's priority list starting with the over 80's, care home residents and front line workers. Please do not contact the surgery as we cannot book appointments for you as this will ultimately come from the site itself. We realise this is very frustrating for patients, as it is for us. We hope to announce the start date very soon.

Dr John Rivett retirement

Martins Oak Surgery loses a stalwart and great clinician after three decades of devotion. Dr John Rivett leaves a long legacy that has brought quality and innovation to more than just our surgery. His exacting standards have increased the reputation of this surgery to where it is today and over the years; he has given great service to not only Martins Oak but also the wider healthcare community.

His IT skills and knowledge of clinical systems has meant he has provided great help to the local Clinical Commissioning Group (CCG) and its predecessor the Primary Care Trust in templates and protocols to ensure surgeries all worked to the same standards. His innovative local information portal known as HARMLESS has still not been bettered and brought primary and secondary care information, pathways and guidelines to the whole of Hastings and Rother surgery network.

He has championed diabetic care for the whole of Hastings and Rother and been a strong voice for the Sussex cardiac Collaborative ensuring Heart Failure Nurses came to the community.

Modern General Practice brings with it a huge number of policies and procedures and his enthusiasm drive and attention to detail have been a tremendous advantage to us.

John is hugely talented and has a passion for languages so he will not be sitting still when he leaves us but moving to a new challenge studying modern languages at a London university in the autumn.

It is one thing to retire but in the middle of a pandemic it means we are not able to celebrate his achievements as we should. He will be greatly missed and we all wish him the very best for the future.

For Information

Contrary to some press and internet stories, most GP Surgeries have never stopped seeing patients.  From day 1 we continued to see patients in the surgery for assessment, review and treatments if face to face appointment was indicated.  We have transformed the way we work to enable more patients than ever to be helped by rapidly replacing carpets with vinyl to allow more rooms to be opened to face to face appointment.  We offer telephone, video, email consultations and yes we still do home visits.  Front door triage ensures all patients having to attend are a safe and distanced as possible and leave by other doors to the front to avoid crossing paths.  We clean down after EVERY patient.   At no time since the start of this pandemic has anyone been away from surgery duty unless annual leave, or shielding and this is a testament to the dedication of amazing team from Patient Administration dealing with over a thousand calls a week; our Nursing Team working tirelessly seeing their regular patients for dressings, injections, blood tests and urgent patching up;  to Doctors who have had to adapt overnight to using technology to continue to see patients in a different way and using their skills and knowledge to try to best help those in clinical need.  With the measures we have had to put in place we have managed to avoid bringing Covid-19 into the surgery and been able to maintain and expand our services to our patients.   Whilst Covid-19 is still a threat we will continue to telephone triage ALL patient facing appointments.  Therefore on entry to the surgery we will go through the questionnaire about symptoms, temperature, recent travel, cough or loss of sense of taste or smell & ask that you wear a face covering because we already know that most people attending the surgery are already ill or at risk and we will try to do everything to ensure you are protected whilst in our care.

ALL patients attending the Surgery for their pre-booked appointment will be asked to wear a face covering or mask in line with the latest advice.  On arrival, you will be met at the door and asked a few covid questions and have your temperature checked.

 

  • My annual Cholesterol blood test is due? ...
  • FACE COVERING ...
  • Registering a new Birth - new guidelines (Re COVID 19) - click here ...
  • Want to lose weight, give up smoking, move more, sleep better, eat more healthily ?  ...
  • Cervical Screening possible scam ...
  •   ...
  • Advice for Parents during Coronavirus ...
  • Community Support for Coronavirus ...
  • ...
  • The surgery is taking every precaution to ensure risks are minimal.  We ask patients to be vigilant and aware of guidelines on self-isolation if any chance of contamination -  with posters on the main door requesting anyone with symptoms of even a cold to not enter but go home and check the Gov.uk website for up to date advice & guidance  ...
  • We are phone triaging ALL requests for appointments or home visits where a GP will decide on appropriate course of action/s.  ...
  • It is imperative to maintain surgery services that anyone who thinks they might have, or have been in contact with, coronavirus DO NOT ATTEND the surgery. Self isolate using the www.gov.uk ...
  •   ...
  • Treating your infection - a really useful guide to self help, expected recovery times & when to seek help - click on this link - Treating Your Infection Leaflet ...
  •   ...
  • Named GPs at Martins Oak Surgery ...
  • You will have been informed at registration who your Named (or Registered) GP is with the surgery.  If you are unsure who your Named/Usual GP is then you can ...
  • find it on the right hand side of any repeat prescription ...
  • Use your Emis ACESS online to see your Named GP ...
  • ask at the surgery when you next attend or make contact ...
  • New Firearm/Shotgun GP Medicals required ...
  • https://www.sussex.police.uk/advice/advice-and-information/fi/af/firearms-licensing/ ...
  •   ...
slide 1

COVID 19 Vaccine Programme

Updated: 15/01/2021

Update on COVID-19 vaccination service for Martins Oak Surgery

 

We are pleased to confirm the arrangements for our patients to receive the COVID-19 vaccination.

The GP led vaccination service at Etchingham Village Hall is set to go live at the start of next week and will be where our patients can receive this vital protection.

The service is a partnership between our practice, our partners in Rural Rother Primary Care Network and Sussex Community NHS Foundation Trust.

It will cover all registered patients at:

Fairfield Surgery, Ferry Road Health Centre, Martins Oak Surgery, Northiam and Broad Oak Surgery, Oldwood Surgery, Rye Medical Centre, and Sedlescombe and Westfield Surgeries

The service will offer vaccine appointments to registered patients at the GP practices in line with the national priority groups, starting with those who are over the age of 80.

Preparations at Etchingham Village Hall are being finalised this week with the aim that the first vaccines will begin to be administered at the start of next week, subject to a confirmed vaccine delivery date.

Our practice teams have been identifying their patients who are eligible at this stage and appointments will be booked in over the coming days.

In terms of the way the vaccination programme is being rolled out, the model for GP vaccination services has been agreed nationally and each area is typically allocated one GP-led vaccination site where all patients from a group of GP practices receive their vaccinations.

Each of our GP practices have small sites and small staff numbers compared to large urban practices, and so we did not feel we could continue to provide high levels of care for our patients and support the programme initially in the way it had to be implemented according to the national model.

However, this new GP led service will mean the GP practices and SCFT work together to bring all of our local knowledge to support the roll out of the vaccination programme to our patients.

We recognise that at the current time, with one site at Etchingham, some people will have to travel further than others to get their vaccination depending on where they live in the local area. We would like reassure everyone that there are discussions about further locations in the area and how the vaccination can be offered from GP practices. This is a fast moving programme and over the coming weeks, there may be the option to provide the vaccine from more sites across our communities.

The location of the GP-led vaccination service does not affect the speed by which people living in the Rural Rother area will receive their vaccination. The timing for when people will be able to get their vaccination depends largely on the availability of the vaccine and the priority group they are in.

If anyone is concerned about how they will travel to get a vaccine during lockdown, it should be noted that, under the national guidance, it is permissible to receive a lift from someone or there are community transport providers offering this support in terms of transport for medical appointments.

You can find information about community and non-emergency transport (NEPTS) on the East Sussex County Council website, or call the community hub on 01273 099956.

People are asked not to contact your GP practice but to wait until you are contacted. You will be contacted as soon as an appointment is available for you.

We are also asking people not to turn up early for their appointments. Arriving on time will help us manage the number of people at the venue and help keep our patients and staff safe.

Our teams are also vaccinating at care homes across our local area. Many care homes have been visited and we expect to have completed all our homes by the end of the month.

 

The Covid-19 vaccination programme is the biggest immunisation programme ever undertaken by the NHS.  As we roll out vaccines, we’d like to remind people of 3 things:

  1. The NHS will contact you when it’s your turn, so please do not contact us beforehand.
  2. Please act on your invite when it comes.
  3. Remember Hands, Face, Space. It will save lives and help the NHS

Why is the vaccine not available at other locations?

As soon as the NHS started to make plans for the COVID-19 vaccination programme we began exploring where we could offer the COVID-19 vaccine to our patients in Rural Rother.

The sites need to be able to accommodate large numbers of people on a daily basis (at least 300 a day.) We also need space for people to wait for their appointment and be monitored for a short while after their vaccination.

The site also needs to have internet access, IT and facilities to be able to carry out the vaccination safely and in line with government guidance.

We have received incredible support from our communities and our partners with helpful suggestions of locations. However, the tight criteria meant that other sites, some of which were more centrally located, were not suitable.

It was also important that we had long term access to the site, as the vaccination programme is likely to continue for months over the course of this year.


 Please see Sussex Care and Health Partnership FAQ website for latest information

Martins Oak is part of a wider network of Rother GP practices teamed up with the Sussex Community Foundation Trust (SCFT) to administer the COVID 19 vaccinations locally. The Trust are coordinating the complex logistical arrangements and staffing for the vaccination centre. Patients will be invited as per the government's priority list starting with the over 80's, care home residents and front line workers. Please do not contact the surgery as we cannot book appointments for you as this will ultimately come from the site itself. We realise this is very frustrating for patients, as it is for us. We hope to announce the start date very soon.

We will post here and on 

 Visit us on Facebook 

as soon as we know any more details.  

 

If you need help outside surgery hours ring NHS by dialling   111

For online help & advice go to www.nhs.uk


In an emergency ring 999

For the latest information about the Coronavirus please visit: www.gov.uk/coronavirus


Symptoms

The most important symptoms of coronavirus (COVID-19) are recent onset of any of the following:

  • a new continuous cough

  • a high temperature

  • a loss of, or change in, your normal sense of taste or smell (anosmia)

For most people, COVID-19 will be a mild illness. However, if you have any of the symptoms above you must stay at home and arrange to have a test to see if you have COVID-19 – go to testing to arrange or ring 119.


DO NOT COME TO THE SURGERY UNLESS YOU HAVE A PRE-BOOKED APPOINTMENT

You must ring 01424 772060 to book and you will be asked the reason for your appointment and you will be triaged by a GP who will call you back and assess if you need a face to face appointment or visit  - if we suspect coronavirus you will be asked to go to 111.nhs.uk/service/COVID-19/ for advice. 

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

The surgery is taking every precaution to ensure risks are minimal.  We ask patients to be vigilant and aware of guidelines on self-isolation if any chance of contamination -  with posters on the main door requesting anyone with symptoms of even a cold to not enter but go home and check the Gov.uk website for up to date advice & guidance 

We are phone triaging ALL requests for appointments or home visits where a GP will decide on appropriate course of action/s. 

It is imperative to maintain surgery services that anyone who thinks they might have, or have been in contact with, coronavirus

DO NOT ATTEND the surgery


Self isolate using the www.gov.uk

People who have been told to by a healthcare professional self isolate, they can obtain a sick note form by using the following link:-

https://111.nhs.uk/isolation-note/   then follow instructions on screen.


Community Support for Coronavirus

Local volunteers are on hand to help people with food deliveries and prescription collection. If you are self-isolating and need support, get in touch with one of the groups below:

Battle Town Council 01424 772210 or 07309 732536
Helping Hands for Robertsbridge & Salehurst
Village Neighbours for Ewhurst, Staplecross & Cripps Corner
Crowhurst Support Group - 07395 932 355 CrowhurstGroup@gmail.com
County Council Website for contact information -
https://www.eastsussex.gov.uk/community/emergencyplanningandcommunitysafety/coronavirus/coronavirus-community-hubs/

Martins Oak Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages along with links to other relevant medical organisations.

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition. If you need help when we are closed phone 111 or go to www.nhs.uk  

 In an emergency call 999
 
____________________________________________________

Local Services, Groups & Hobbies, Advice & Information, Local Events and much more

Click on link to go to website -  https://www.escis.org.uk/

____________________________________________________

Getting help in East Sussex - Local groups and services to support you, your family and friends

Click on link to go to website -https://www.eastsussex1space.co.uk/

__________________________________________________________

CQC

You can view our CQC report and rating by clicking on item 1 in the list on the right but in a nutshell we are GOOD in all areas.

GDPR 

Follow TAB to the right of here with detailed information and policies but we do not use or pass on any contact information for marketing or sales and all our contacts are for direct patient care whether letter, phone, text or email.  At any time you can ask us to remove your contact information and please always let us know if you have changed any of your held details including contact details, next of kin and Carer status.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the features. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.  Also, please use the Online Services link below to take the Friends and Family Test which tells us how YOU think we are doing.

Access

All of our consulting rooms and our main patient toilet are on the ground floor and disabled accessible.  Unfortunately, we have no on-site parking available for any patients.  We also have a loop-induction system for patients who use a suitable hearing aid.

Now Available Online

Appointments, Prescription ordering and Medical Summary viewing. All you need as a registration form with details of how to log in and a personal access pin code.  Over 2,000 patients have registered to date for online services.

https://patient.emisaccess.co.uk/

Extra Information

Care for Carers East Sussex

Contact the Carers hub 

Monday to Friday 10am to 5pm 

01323738390

Text: 07860077300

Email: info@cftc.org.uk

You can also message them on facebook

The team are working remotely so please leave a message and they will get back to you. You can also contact the carers lead for the surgery, Vicki

Sussex Armed Forces Network

This covers veterans and serving personnel alike. Contact can be made via 

www.sussexarmedforcesnetwork.nhs.uk

or by downloading the forces connect app which is free on google play and Apple App Store. This provides details and various websites. 

Contact can also be made via the service champion for the surgery, Vicki

(Site updated 15/01/2021)
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