Telephone: 01424 772060 – Emergencies: 01424 772263

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Complaints and compliments

We take complaints very seriously. If you need to make a complaint about the practice or the services we offer, please write to the Practice Manager or, if you prefer, arrange a telephone call. We will answer your concerns as soon as possible.

Martins Oak Surgery
36 High Street
Battle
East Sussex
TN33 0EA

Call: 01424 772060  Email: sxicb-esx.admin.martinsoak@nhs.net

A copy of our complaints leaflet is also available from the practice.

If you are dissatisfied with how the practice has dealt with your complaint, you may wish to contact the NHS Sussex ICB:

  • Phone: 0300 140 9854 (excluding weekends and bank holidays)
  • Email: complaints@nhs.net
  • Post: NHS Sussex, Sackville House, Brooks Close, Lewes BN7 2FZ

Date published: 10th October, 2014
Date last updated: 6th January, 2025