Repeat Prescriptions

We keep records of almost every prescription for medication on our computer. If your GP wishes you to have a medication regularly, he or she will add it to your repeat prescription. You can then get further supplies by getting the repeat prescription slip back to usor using our ONLINE ordering process. Please make sure you have ticked all the items you need and marked which pharmacy you want it to go to.           

We do not accept prescription requests by phone or fax and we do not endorse any particular company to manage or deliver your prescriptions - this is entirely your choice.

EPS (Electronic Prescription Service)

We went live with EPS on Thursday 2nd March - this lets you to choose a chemist to electronically send prescriptions to and reduce paper copies and errors/lost scripts as they can be tracked at every stage of the process from ordering, issuing, sending to cloud for chemist to retrieve, chemist retrieval & fulfilling order.

EPS Patient information leaflet click here for more information

We are NOW LIVE with online prescription ordering .  You must have Emis Online Acess (a registration/pin number access form is required to be printed out for you by a receptionist when you are in the surgery which now allows online appointment booking, access to your medical summary, allergies, immunisations as well as repeat medication requests.

Prescription Charges (help with costs information) 

If you are  on more than 2 items of medication and you pay for your prescriptions it may be beneficial to have a pre-pay certificate - click on link for more information -

Prescription Fees from 1.4.19 adn pre-pay certificate information

Website for Emis Access is https://patient.emisaccess.co.uk

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. You may need to allow more time if you leave the request at the pharmacy.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Get help with prescription costs

Prescription prepayment certificates (PPC) are available in England and can save you money.

NHS prescription costs

• current prescription charge – £9.35 per item (£17.20 per pair of elastic hosiery)

• three-month PPC – £30.25; this will save you money if you need more than three prescribed items in three months 

• 12-month PPC – £108.10; this will save you money if you need more than 12 prescribed items in a year

PPCs are available by 10 monthly direct debit instalment payments. The certificates allow anyone to obtain all the prescriptions they need for £2 a week. 

Useful Numbers

Dental services helpline 

0300 330 1348

NHS Low Income Scheme helpline 

0300 330 1343

Prescription services helpline

0300 330 1349

Queries about medical exemption certificates

0300 330 1341

Queries about prescription prepayment certificates (PPCs) 

0300 330 1341

Queries about tax credit certificates

0300 330 1347

Call 0300 123 0849 to order a paper copy of the HC12, HC5 and HC1 (SC) forms

Call 0300 330 1343 for all other queries

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.