To Register or Change
your Details
First check
that you are now living in our practice area,
then to register bring your completed "medical card" from your previous GP (you
should have received this in the post when you registered with your last GP) to
reception. If you cannot find this, there is a form you can collect from our
front desk which you can complete. Details such as telephone numbers, date of
birth and previous GP are especially important.
Changes of
address/telephone number/name can be notified on a special form available from
reception, or in writing to us. If you have moved outside our practice area,
you will have to reregister elsewhere. If we find out you have moved outside
our area and not told us, we will remove you from our list. This is because we
are at the upper limit of the number of patients we can safely provide high
quality care to, and with more houses being built in Battle every day we cannot
keep on patients with other GPs nearer to them.
If you are a
student home from University or Boarding School, or are going to be in our area
for less than 3 months, you can register as a "temporary resident". Please make
sure that the reception team know you are a temporary resident, so they can give
you the right form.
If we cannot
take you on as a patient, or we remove you from our list either because you
move, or because of some other reason, you can be "allocated" to a GP by phoning
01273 485300.
To Get Test Results
If your GP
has not already asked you to make an appointment to discuss the results of blood
and other test results, you can phone up, in the afternoon 7 days later (3
working days for Urine and Stool samples, 10 working days for x-ray results) and
speak to the reception team, who will tell you if the results are satisfactory,
or whether your GO wishes to speak to you or see you, or give you a
prescription.
Patient Records and how
we use them
YOUR INFORMATION
What you need to know
Health and
social care professionals caring for you keep records about your health and
treatment to ensure that you receive the best possible care. These may be
written down (manual records) or held on a computer.
Your
records are used to guide and administer the care you receive to ensure:
-
Your health and
social care professionals, such as doctor, nurse and social worker, involved in
your care have accurate and up-to-date information to assess what care you need.
-
Your information is
always available should you need to be referred to a specialist
-
There is a good basis
for assessing the type and quality of care you have received
Your
information may also be used to:
-
Investigate
complaints, legal claims or untoward incidents
-
Make sure our
services meet your needs now and in the future
-
Enable good
management of services
Everyone
working with your information has a legal duty to keep it confidential. Our
guiding principle is that we are holding your records in strict confidence.
Anyone who receives information from us is also under a legal duty to keep it
confidential.
The
principal partner organisations with whom information may be shared are:
-
Hospital, Community
and Mental Health Trusts, Primary Care Trusts (PCTs), General Practitioners
(GPs), Ambulance Services and Social Services (if involved in your care).
-
Your
information is subject to strict agreements describing how it will be used and,
only if necessary for your care, may also be shared with:
-
Local Authorities, NHS Common Service Agencies, Voluntary Organisations and other care providers.
Your
records are managed in accordance with the Data Protection Act 1998 and under
this you have a right to access your records.
For further
information
Contact your
local GP surgery, hospital, clinic, community team or social services
department.
If you do
not wish your notes to be shared or disclosed to third parties as mentioned on
this notice, please contact your local GP surgery.
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